Privacy Policy

• ●
  Information You Provide Directly

  • ○Account Information: Name, email address, password, company name
  • ○Billing Information: Payment details collected through secure third-party providers (e.g., Stripe). We do not store full credit card numbers
  • ○Uploaded Files / Inputs: Any text, images, PDFs, ASINs, or other data you upload for optimization purposes
  • ○Communication Data: Emails, messages, support requests, or other interactions with our team
• ●
  Information Collected Automatically

  • ○Usage Data: Pages visited, features used, time spent, click patterns
  • ○Device & Log Data: IP address, browser type, operating system, access timestamps
  • ○Cookies & Tracking Technologies: Used for authentication, analytics, personalization, and performance
• ●
  Third-Party Data Sources

  • ○Amazon Data: If you connect Amazon Seller Central or provide ASINs, we may analyze publicly available or authorized data
  • ○Analytics Tools: We use tools like PostHog, Google Analytics, or similar for insights and product improvement

We use your information to:

• ●Provide and improve Listing Optimization AI
• ●Train and enhance AI-generated insights (without using your personal identifying info)
• ●Personalize your dashboard and recommendations
• ●Process payments
• ●Respond to support requests
• ●Maintain security, prevent fraud, and enforce our Terms of Use
• ●Send product updates, onboarding, and marketing emails (you can opt out anytime)

We never sell your data.

• ●We use industry-standard encryption in transit (HTTPS/TLS)
• ●Production systems and databases are secured with access control and audit logs
• ●Sensitive data is stored only when necessary and always encrypted
• ●Only authorized team members with a legitimate business need can access your information

We may share limited information with:

• ●
  Service Providers

  • ○Payment processors
  • ○Cloud hosting providers
  • ○AI model providers (e.g., OpenAI)
  • ○Analytics platforms
  • ○Email & CRM tools
• ●
  Legal or Safety Requirements

  • ○Comply with applicable laws
  • ○Respond to lawful requests
  • ○Protect our rights, users, or property

All partners must comply with strict confidentiality and security obligations.

We do not sell or rent your personal data to marketers.

When you upload ASINs, documents, images, or text:

• ●Data may be temporarily processed by third-party AI models
• ●We do not use your inputs to train public models
• ●Your data is used only to generate outputs for you and improve our product internally

We retain the minimum amount of data needed to operate the service

Depending on your location (Canada, USA, EU, etc.), you may have rights such as:

• ●Access your data
• ●Request correction
• ●Request deletion
• ●Download your data (data portability)
• ●Withdraw consent
• ●Opt out of marketing

Email us at [email protected] for any requests.

We keep data only for as long as needed to:

• ●Provide the service
• ●Maintain legitimate business records
• ●Comply with legal or tax obligations

You can request deletion anytime.

We do not knowingly collect data from individuals under 16.

If you believe a minor has provided data, contact us so we can remove it.

Data may be stored or processed across Canada, the USA, or other regions depending on our service providers.

We ensure compliance with regulations such as:

• ●Canadian PIPEDA
• ●US privacy guidelines
• ●GDPR standards where applicable

Our platform may link to external sites (e.g., Amazon, YouTube).

We are not responsible for how those sites handle your data.

We may update this Privacy Policy periodically.

Changes take effect upon posting on our website.